Licence subscriptions manager is Jisc's online ordering service for digital content agreements. Users can browse products and services, then manage those subscriptions in one central place.

Yes. Licence subscriptions manager is included within the core subscription for Jisc members.

Transaction management charges or TMCs are charges applied to licence agreements invoiced by Jisc. They are designed to cover the costs associated with providing an administration service to pay content owners/vendors on behalf of a Jisc member or customer. They are set as fixed amounts, determined by multiple factors. TMCs are calculated after a product is added to a customer's basket and are visible during the checkout process.

For full details, please see our transaction management charges rules with accompanying FAQs.

You need to use Licence subscriptions manager to sign-up to Jisc's other optional services; such as TNE licensing, e-books for FE, Historical Texts, Journal Archives and JUSP. In future developments, we will be adding the Chest licensed content and software agreements to Licence subscriptions manager.

While browsing the LSM catalogue, customers can choose to add items that they wish to buy to the "Basket". This works in a similar way to many other e-commerce websites. Items in the basket can be purchased by choosing "check out".

Please note, a basket will be locked for other users for that account by default to prevent other users adding items to the basket whilst an existing order is being processed. 

The initial basket total displays the subscription fees you can expect to pay over the lifetime of the agreement. Options for you to pay annually or for multiple years upfront are presented in the Order Options stage of the basket journey.

Certain products are charged at the UK standard VAT rate of 20%, whereas others are charged at the zero rate of VAT, which applies for certain electronic publications (see guidance on gov.uk). This also applies to certain sets of content (Product Content Options). The VAT status of every product and every PCO is stated on the product pages and is visible to institutions before they add the product to their basket.

If you have requested a quotation, it will not be visible in LSM until the quote has been provided to Jisc staff and added to the system. The quote request will display on the "My Quotations" page as "pending".

Once the publisher has provided the quote to Jisc, the status will change to "Ready". You will receive an automatic email from the LSM system to confirm when the quote is ready.

It is not currently possible to edit the contacts and contact roles using the "My Account" tab in LSM. Please contact the helpdesk to update any contact information by emailing help.digitalresources@jisc.ac.uk.