Privacy

Licence subscriptions manager service Privacy Notice

The following information is needed for us to administer and manage your subscription to the products in our Catalogue when you complete the order and enter into a contract by accepting the licence terms and conditions on the licence subscriptions manager website. We’ll use it, as described in our standard privacy notice, to provide the service you’ve requested, to manage and perform those contracts, as well as to identify problems or ways to make the service better, including feedback on the service. We’ll keep the information until we are told that you no longer wish to receive subscription, sales order confirmation and invoice notifications.

  • Title
  • First Name
  • Last Name
  • Contact Role
  • Job Title
  • Email address
  • Organisation
  • Jisc Band / Price tier
  • Telephone Number
  • Fax Number
  • Correspondence address
  • Invoice address
  • Buy and Manage IP address range
  • Athens Organisation Id
  • UK Access Management Federation IdP Id
  • UK Access Management Federation Scope
  • Ringgold id
  • Ingenta Id
  • ISNI Id

We’ll share this information with the publishers of the content, the service providers, who will provide access to the products and subscription agents for certain journals agreements so that they can administer your subscriptions once you have placed a completed order on the licence subscriptions manager website. Our contracts prohibits them from using the information for anything else.

As part of the service, your personal data will be transferred outside the European Economic Area where those publishers, service providers or subscription agents are based outside the European Economic Area, for example the United States. Your rights are protected by model contract clauses, privacy shield (where applicable) and other internal processes to ensure that personal data is only exchanged for the purposes described above.

Licence subscriptions manager user accounts

The following information is needed for us manage your licence subscriptions manager user account and to communicate with you as a licence subscriptions manager user for your organisation. We’ll use it, as described in our standard privacy notice, to provide the service you’ve requested, as well as to identify problems or ways to make the service better. We’ll keep the information until we are told that you are no longer performing the role of the licence subscriptions manager user.

  • Name
  • Organisation
  • Email Address
  • Job Title
  • Telephone Number
  • Fax Number
  • User Role
  • Contact Role

If you create user accounts on this service for others you, or your employer, are responsible for ensuring that they are given the information and rights required by data protection law.

Licence subscriptions manager Account Owners

The following information is needed for us manage your licence subscriptions manager Account Owner user account and to communicate with you as a Buy and Manage account owner for your organisation. We’ll use it, as described in our standard privacy notice, to provide the service you’ve requested, as well as to identify problems or ways to make the service better. We’ll keep the information until we are told that you are no longer performing the role of the licence subscriptions manager Account Owner.

  • Name
  • Organisation
  • Email Address
  • Job Title
  • Telephone Number
  • Fax Number
  • User Role
  • Contact Role

When you create user accounts on this service for others you, or your employer, are responsible for ensuring that they are given the information and rights required by data protection law.

Free Trial Privacy Notice

The following information is needed for us to respond to your request for a free trial. We’ll use it, as described in our standard privacy notice, to provide the service you’ve requested, as well as to identify problems or ways to make the service better including feedback on the service.

  • Organisation
  • First Name
  • Last Name
  • Email address
  • Contact Role
  • Telephone Number
  • Licence subscriptions manager IP address range
  • Athens Organisation Id
  • UK Access Management Federation IdP Id
  • UK Access Management Federation Scope
  • Ringgold Id
  • Ingenta Id
  • ISNI Id

We’ll share this information with the publishers of the content, the service providers, who will provide access to the products once you have requested a free trial on the Buy and Manage website. Our contracts prohibits them from using the information for anything else.

As part of the service, your personal data will be transferred outside the European Economic Area where those publishers, service providers or subscription agents are based outside the European Economic Area, for example the United States. Your rights are protected by model contract clauses, privacy shield (where applicable) and other internal processes to ensure that personal data is only exchanged for the purposes described above.

Contact Us Privacy Notice

The following information is needed for us to respond to your support request. We'll use it, as described in our standard privacy notice, to provide the service you've requested, as well as to identify problems or ways to make the service better.

  • Name
  • Organisation
  • Email address
  • Telephone number