This statement applies to https://subscriptionsmanager.jisc.ac.uk/.
Licence subscriptions manager is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website aren’t fully accessible:
If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact help.digitalresources@jisc.ac.uk.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:
We’ll consider your request and get back to you.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Jisc is committed to making Licence subscriptions manager accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
The content listed below non-accessible for the following reasons.
Some of our forms, buttons and checkboxes have issues with labels. There is also at least one image with unhelpful alt text. These fail WCAG 2.2 success criterion 1.1.1 (non-text content), 2.4.6 (headings and labels), 3.3.2 (labels or instructions) and 4.1.2 (name, role, value). This issues are in the process of being investigated further.
The heading order in some of our pages does not clearly reflect the structure of the page in some sections. The menu structures and navigation for some pages have aria and list item issues. This does not meet WCAG 2.2 success criterion 1.3.1 (info and relationships) and 2.4.6 (headings and labels). We are addressing these on a rolling basis.
Some text and background combinations don’t have enough contrast. In particular breadcrumb and navigational elements in the "about" help pages and the basket. Some table templates also have low contrast. This fails WCAG 2.2 success criterion 1.4.3 (contrast - minimum). We are working on these.
Our pages do not offer the ability to "Skip to main content." This fails WCAG 2.2. success criterion 2.4.1 ByPass Blocks. We need to do more research with users to determine if this feature would offer an improvement in functionality.
A small number of buttons and checklists on product pages and the basket have aria label errors. These fail WCAG 2.2 success criterion 2.4.4 (Link purpose in context), 2.5.3 (label in name) and 4.1.2 (Name, role, value). We are working on these.
A small number of our product and help pages contain lists of links that fail automated tests for WCAG 2.2 success criterion 2.5.8 (target size minimum). We are invesigating if increasing the font size in these instances can improve the results.
There are 2 drop down menus ('10 per page' in the catalogue and 'Sort by' in My Subscriptions) that trigger the page to autorefresh, causing the content of the screen and the focus to change automatically. This fails WCAG 2.2 success criterion 3.2.2 (on input). This issue will be resolved in the new platform.
At least one instance of an error message uses unhelpful text to convey the issue to the user. This fails WCAG 2.2 success criterion 3.3.1 (Error identification). We are working on this.
Our PDF and Word documents don’t meet accessibility standards - for example, they are not marked up so they are not accessible to a screen reader. This doesn’t meet WCAG 2.2 success criterion 4.1.2 (name, role value). We are investigating how we can improve content creation processes to ensure documents uploaded to the product pages are accessible.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Whenever new features are released they must meet WCAG 2.2 AA. We’re also committed to working on the issues above. Specifically we are developing an accessible template for our PDF and Word documents that will meet accessibility guidelines for new documents and will also replace those older documents which are essential to providing our service.
This statement was originally prepared on 9 August 2019. It was last updated on 4 Novemeber 2024.
This website was last tested between 23rd October and 4th November 2024 against the WCAG 2.2 AA standard.
The testing was carried out by by the LSM team. A representative sample of 23 pages and 2 randomly sampled pages were tested using the following automated testing tools:
A further manual audit of those 25 pages was carried out to the WCAG 2.2 AA standard using the WCAG-EM report tool including the use of NVDA screenreader.
Content modified from the GOV.UK sample accessbility statement - used through the Open Government Licence v3.0.