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EBSCO is taking part in the Digital Archival Collections Group Purchasing Scheme with 20 products from its catalogue at discounted prices. The scheme makes primary source materials and archives more affordable to Higher Education. Group purchasing is community-centred, based on the simple market principle; the more products that are purchased, the lower the price for those participating. The scheme runs from November to July of each academic year and guarantees a minimum saving of 20% off the list price of all the products on offer, with the potential to expand to beyond 30% depending on uptake. All products are a one-off purchase with no recurrent platform or hosting fees and prices are set in a transparent way.
The Digital Archival Collections Group Purchasing Scheme makes primary source materials and archives more affordable to Higher Education. Group purchasing is community-centred, based on the simple market principle; the more products that are purchased, the lower the price for those participating.
The scheme runs from November to July of each academic year and guarantees a minimum saving of 20% off the list price of all the products on offer, with the potential to expand to 30% depending on uptake.
e.g. Publisher X has 20 product titles on offer, with discount triggers set at 20% for 1-4 products sold, 25% for 5-9 products sold, 30% for 10-plus products sold:
Six HE institutions across Jisc bands purchase a total of nine products, which can be different or repeat titles from the pool of 20 on offer:
Total discount achieved = 25% off the Jisc-banded list price
All products are a one-off purchase with no recurrent platform or hosting fees, and prices are set in a transparent way.
EBSCO has provided a list price based on the Jisc banded structure, with the entry price point decreasing from band 1-10.
The price displayed in "Product pricing: Product content options and pricing" represents 20% off the Jisc banded list price and is the maximum price members would pay (excluding VAT and the transaction management charge).
VAT will be charged at either zero-rate or 20% depending on the tax status of that collection. In line with HMRC regulations, the TMC will be charged at the standard 20% VAT. The full list of pricing options will be available to members once they log in.
As discounts will be triggered based on volume of sales across institutions, the group purchasing scheme has been assigned to the "quotation" ordering model that displays the initial 20% discount off the products on offer. There is no need to confirm prices with the publishers, as they are listed in the table above and you will automatically receive the relevant discount based on the volume of sales at point of order.
Once the order has been placed, you will immediately gain access to the content.
Jisc Collections will be invoicing for this agreement after 31 July 2020 and a Transaction Management Charge (TMC) will apply. Jisc Collections can process an early invoice if required, however we may need to issue a credit note after 31 July once all orders are in and the final discount has been calculated based on the total number of sales of EBSCO products.
Please place instructions for an early invoice in the "additional information" section of the quotation request. If you have any issues with early invoicing, contact the Jisc Collections Helpdesk quoting "Digital archival collections group purchasing scheme 2019-20 - EBSCO".
EBSCO is making the following 20 collections available through the Digital Archival Collections Group Purchasing Scheme:
A collection of 15 searchable digital "Retrospective Indexes" produced by HW Wilson covering works between 1890-1984. Areas covered include; Applied Science and Business, Science and Technology, Art, Biographies, Book Reviews, Business Periodicals, Education, Essay and General Literature, Humanities and Social Sciences, Legal Periodicals, Short Story and Social Sciences.
The 15 indexes which make up the Wilson Retrospective Digital Archives Collection are:
Bloomberg Businessweek Magazine Archive is the world's only complete digital version of the Businessweek backfile. With coverage starting at the magazine's first issue in 1929, the archive contains more than 65 years worth of content not available on any other EBSCO full-text product.
Bloomberg Businessweek has been a leading business and financial news magazine for both business managers and consumers since 1929.
Overall content includes:
Subjects Include: Business management, Marketing, Labour, Finance, Economic policy.
Core research areas:
The Time Magazine Archive presents an extensive collection of the prominent weekly news magazine dating back to its first issue in March 1923 through to December 2000, presented in a comprehensive cover-to-cover format with more than 4,000 issues.
Published weekly by Time Inc., the magazine has focused on conveying to a broad audience both US and International news and analysis on a spectrum of subjects.
Intended to be read in under an hour, each issue of Time contains reports of US and International current events, politics, sports, and entertainment. Capturing the relevant news for a given week, the magazine remains an important resource for researchers studying just about any aspect of 20th century history and life.
Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek. The Time Magazine Archive is valuable to researchers of 20th century current events, politics and culture, as well as those interested in the history of business, advertising, and popular culture.
Key subject coverage includes:
U.S. News & World Report Magazine Archive is unique in that it covers the magazine from the beginning of its three predecessor titles. The magazine features a broad variety of topics in current events, politics and business, and is well known for its ranked lists of businesses and institutions.
This comprehensive archive, starting with the daily issues and eventually weekly ones, offers thousands of issues for research of topics and trends.
Overall coverage spans from 1926-1984, across more than 4,900 issues.
Core research areas include:
Key features and benefits include:
U.S. News & World Report Magazine Archive is valuable to researchers of 20th century current events, politics and business, as well as those interested in the history of journalism, advertising, science and technology, education, economics and popular culture.
Predecessor Titles:
EBSCO offers the world's only complete digital version of the Architectural Digest backfile. A vibrant monthly celebration of international design talents, the Architectural Digest Magazine Archive provides students of art, design, and architecture with an essential research tool. It covers the history of design, includes inspirational ideas, and provides a look at culture, art, unique homes and international design concepts through the years.
Recognised as the international authority on design and architecture, and a showcase for some of the world's most beautiful homes, Architectural Digest is renowned for its immeasurable influence in the world of interior design and offers nearly 90 years of publishing starting from the earliest issues in 1922 through to 2011. It also features the AD100, the Architectural Digest list of top 100 architects and interior designers worldwide.
Overall coverage spans from 1922 to 2011, with more than 535 issues.
Core research areas include:
Ebony Magazine Archive covers civil rights, education, entrepreneurship and other social topics with an African-American focus. It includes more than 800 issues providing a broad view of African-American culture from its first issue in 1945 through 2014.
Originally published by John H. Johnson beginning in November 1945, Ebony has served as an influential African-American magazine promoting stories important to the black community and focusing on the achievements of African-American leaders.
This fully searchable full-text archive provides analysis on African-American business, history, politics, entertainment, fashion and culture. The archive offers 70 years worth of content, much of which is not available on any other EBSCO full-text product. Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek.
Overall coverage spans from 1945-2014, encompassing more than 800 issues.
Subjects Covered:
Esquire Magazine Archive, 1933-2014, delivers coverage of the award-winning American men's magazine in the areas of politics, men's fashion, entertainment, fiction and pop culture. It includes more than 900 issues providing a broad view of 20th century American thought through cultural and current events.
Core research areas include:
Key features and benefits:
Forbes Magazine Archive is the world's only complete digital version of the Forbes backfile. With coverage starting at the magazine's first issue in 1917, the archive offers 70 years worth of content not available on any other EBSCO full-text product.
Forbes has delivered key insight on the business and financial world for nearly a century. With EBSCO's Forbes Magazine Archive, researchers have unrivalled electronic access to the world's best business news. This fully searchable full-text archive provides analysis on business leaders, politics, entertainment, technology, communication, culture, and style.
Overall coverage spans from 1917-2000, encompassing more than 2,500 issues, with more than 118,900 articles.
Core research areas include:
Fortune Magazine Archive presents an extensive collection of the long-running business magazine dating from its very first issue in February 1930 through to December 2000 in a comprehensive cover-to-cover format.
Published monthly by Time Inc., the magazine sought to provide news and analysis of both American and, later, international business, economics, technology, and industry. Each issue featured vivid colour illustrations and photographs, as well as high-quality feature articles, published at a time when most business magazines were merely black and white compendiums of statistics and figures.
Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek. Fortune Magazine Archive is valuable to researchers of 20th century current events, politics and culture, as well as those interested in the history of business, advertising, and popular culture.
Overall coverage encompasses more than 1,100 issues.
Core research areas include:
Life Magazine Archive presents an extensive collection of the famed photojournalism magazine, spanning its very first issue in November 1936 through to December 2000 in a comprehensive cover-to-cover format.
Published by Time Inc., the magazine has featured story-telling through documentary photographs and informative captions. Each issue visually and powerfully depicted national and international events and topical stories, providing intimate views of real people and their real-life situations.
Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek. Life Magazine Archive is valuable to researchers of 20th century current events, politics and culture, as well as those interested in the history of business, advertising and popular culture.
Overall coverage encompasses more than 2,200 issues.
Core research areas include:
People Magazine Archive presents an extensive collection of the prominent, popular magazine dating from its very first issue in March 1974 through to December 2000, in a comprehensive cover-to-cover format.
Published by Time Inc., the magazine has focused on the stories of people in and behind the news. Each issue contains a blend of celebrity and human interest stories. Taken as a whole, the archive chronicles popular culture and trends over time.
Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek. People Magazine Archive is valuable to researchers of 20th century current events, politics and culture, as well as those interested in the history of business, advertising, and popular culture.
Overall coverage encompasses more than 1,300 issues.
Core research areas include:
Sports Illustrated Magazine Archive presents an extensive collection of the popular sports magazine dating from its very first issue in August 1954 through to December 2000, presented in a comprehensive cover-to-cover format.
Published by Time Inc., the magazine has aimed to chronicle the weekly events in the world of sports. Each issue originally focused on more upper-class sporting activities such as polo and boating, but in the 1960s the magazine expanded its focus to include the increasingly popular professional sports of baseball, football and, eventually, basketball.
Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek. Sports Illustrated Magazine Archive is valuable to researchers of 20th century current events, politics and culture, as well as those interested in the history of business, advertising, and popular culture.
Overall coverage encompasses more than 2,500 issues.
Core research areas include:
Published by Conde Nast Publications, Vanity Fair highlights artists, illustrators and writers providing in-depth coverage and social commentary. Beginning with the Jazz Age, the archive chronicles popular culture, fashion, celebrity portraiture and politics through the years.
The original version of Vanity Fair featured popular, avant-garde covers for its first run between September 1913 and February 1936. The magazine was relaunched 47 years later in March 1983 with a new cover look focused on celebrity portraits and political figures.
Articles and cover pages are fully indexed and advertisements are individually identified, ensuring researchers and readers can quickly and accurately locate the information they seek. Vanity Fair Magazine Archive is valuable to researchers of 20th century current events, politics and culture, as well as those interested in the history of photography, advertising, and fashion design.
Overall coverage encompasses more than 670 issues.
The Atlantic Magazine Archive, 1857-2014, covers events and political issues through literary and cultural commentary. It includes more than 1,800 issues providing a broad view of 19th, 20th and early 21st century American thought.
The magazine was originally created with a focus on publishing leading writers' commentary on abolition, education and other major issues in contemporary political affairs at the time. Over its more than 150 years of publication, The Atlantic has featured articles in the fields of politics, foreign affairs, business and the economy, culture and the arts, technology, science and more. Some of the founding sponsors of the magazine included prominent writers such as Ralph Waldo Emerson, Oliver Wendell Holmes, Sr., Henry Wadsworth Longfellow, Harriet Beecher Stowe and John Greenleaf Whittier.
Overall coverage encompasses more than 1,800 issues.
Core research areas include:
Maclean's Magazine Archive, 1905-2015, the leading Canadian news and general interest magazine, provides a unique perspective on both national and international affairs. Topics include investigative reporting, opinion and analysis on politics, economy and business, science and technology, society, arts and culture, education and work. It was initially known as The Business Magazine, then The Busy Man's Magazine, and changed to the current title, Maclean's, in 1911.
Maclean's Magazine Archive is valuable to researchers of 20th century current events, gender issues, politics and culture, the history of business, advertising and more.
Overall coverage encompasses more than 3,300 issues.
Core research areas include:
This collection was developed in conjunction with the American Theological Library Association (ATLA) as part of an effort to preserve endangered serials related to African American religious life and culture.
The product of more than 10 years of organising and collecting materials, the African American Historical Serials Collection is a complete, centralised and accessible resource of formerly fragmentary, widely-dispersed and endangered materials. Titles were collected from 75 institutions, including small institutions that had not previously participated in preservation projects.
Now compiled and accessible to researchers in one digital collection, this unique resource documents the history of African American life and religious organisations from materials published between 1829 and 1922.
Collection content includes:
Several prominent organisations are represented, including:
Additionally, content featuring multiple religious denominations are represented, such as:
ATLA Historical Monographs Collection: Series 1 contains over five million pages of content, and consists of titles from the late 13th century through the 1893 World Parliament of Religions. The majority of titles are from the 19th century. Because religion was such an integral part of the social, political and economic fabric of life during this time period, historians researching a wide range of areas, not just religion, will find invaluable material relevant to their work.
This collection covers diverse topics such as philosophy, the evolutionary debate, the Reformation, spiritualism, prayer, ancient linguistics, archaeology, devotionals, ethics, and more in a variety of languages.
ATLA Historical Monographs Collection: Series 2 consists of over five million pages of content from over 14,880 monographs, dating from 1894 through 1922. This collection provides a broad view of the changing landscape of religion in America, at the end of a century of dramatic cultural and political change.
It offers material on the significant shifts in the religious identification of Americans and the growing interest and experimentation with non-Western religions. It also presents a comprehensive picture of American life at the time with the rise of missionary activity and evangelical Christianity and the emergence of the historical critical method - the foundation for all twentieth century biblical scholarship.
Overall, the collection includes:
This unique archive captures various accounts of the Civil War as it was experienced on land and at sea. The collection provides firsthand perspectives from hospitals and prison camps and reactions to the War from the homefront.
While focus is placed on the War years, this resource also includes important contextual documents in the crucial years leading up to the War and after the fall of the Confederacy.
Key features include:
The Civil War Primary Source Documents collection, drawn from the holdings of the New-York Historical Society, is comprised of over 110,000 pages from over 400 individual collections, and focuses on the War as it was fought from both Northern and Southern perspectives.
Invaluable primary resources include letters, diaries, administrative records, photographs and illustrations. Personal accounts appear in various scrapbook journals and family portraits, and strategic initiatives are evident in maps featuring details of troop movements and local landmarks.
Highlights include the papers of David Cronin, a famous soldier and artist, soldiers' diaries chronicling daily life and experiences as prisoners of war, Union Defence Committee records and Confederate Army records.
Overall content includes:
Orderly Books were the controlling document of day-to-day life in the military, most notably during the Revolutionary War. This one-of-a-kind collection - developed in conjunction with the New-York Historical Society - offers access to Orderly Books found nowhere else and contains handwritten volumes documenting military orders, movements and engagements by brigade, regiment, company and other specific military units between 1748 and 1817.
The content in Revolutionary War Era Orderly Books provides detailed accounts of troops' daily lives, documenting everything from court martial cases to the price of necessities charged by locals. Given the dearth of soldiers' diaries, Orderly Books provides historically valuable information about soldiers' lives.
Overall content includes:
Core research subjects include:
And Orderly Book entries include:
Information not available.
These resources are sold as closed, complete collections and will not have any new content added to them.
EBSCO invests time and resources to provide all users with access to the company's products. Accessibility is a key consideration among the company's product development strategies.
EBSCO product development teams employ enterprise standards based on those used by the U.S. Federal government for technology accessibility for people with disabilities, and web content accessibility guidelines developed by the World Wide Web Consortium (W3C).
EBSCO also conducts user research with customers and employs third-party consultancies to periodically test and review the accessibility of EBSCO products. Findings from these efforts inform the EBSCO accessibility roadmap.
EBSCO commitments to support accessibility include:
Notable assistive technology features of EBSCOhost include:
EBSCOhost offers several methods for authenticating users, to accommodate a variety of on-site and remote access needs. Standard options include authentication by:
Sites may select the best method to meet their user- authentication needs, and sites can use EBSCOadmin to set up their method of authentication. All of these methods can be employed simultaneously to ensure a well-rounded approach to patron authentication.
EBSCO also supports single sign-on through any SAML- compliant identity solution, including OpenAthens, Shibboleth, Ping, Okta and Microsoft ADFS. EBSCO will work with the District to ensure its preferred methods of on-site and remote authentication are integrated.
Regarding the site's interest, please note that EBSCO is also member of the UKAMF.
EBSCOhost provides the ability to use metasearch interfaces, otherwise known as federated searching, to access EBSCOhost databases. Metasearch providers have an option of using HTML, Z39.50 or an XML-based API to provide search functionality. All the major metasearch products work successfully with EBSCOhost databases.
EBSCOhost is OpenURL compliant and fully enabled for linking to other web-based resources. EBSCO CustomLinks enables EBSCOhost to generate OpenURL compliant links to linking servers such as LinkSource, SFX, LinkFinderPlus, and others that, in turn, will allow access to resources not available through EBSCOhost.
EBSCOhost is compatible with all existing commercial linking servers. Not only can users link from EBSCOhost to a linking server, but linking servers can also provide links to full-text on EBSCOhost databases or e-journals managed by EBSCO. This interoperability allows EBSCOhost customers who search non-EBSCO reference sources to be able to link to full-text in their EBSCOhost databases and e-journals.
EBSCO offers MARC files for each of its proprietary full-text databases. These files are available free of charge for customers to download through EBSCOadmin. Once a library has added records from these files into the library catalogue, users can access the library's OPAC to find a particular journal, then seamlessly link to EBSCOhost.
Using EBSCO's Persistent Links technology, a URL is added to the 856 field of the MARC record that will link the user to a list of the journals, volumes and issues available from EBSCOhost. The MARC records are either derived from CONSER (Cooperative Online Serials) records supplied by the Library of Congress, or automatically generated by EBSCO, when no CONSER record is available. Records comply with MARC21 standards. For more information on MARC21, please refer to the Library of Congress website: http://www.loc.gov/marc/specifications/.
EBSCO also offers title lists in HTML and tab-delimited formats. These alternate formats are a good choice for customers who want to create a simple A-Z journal list on their website, or who want to add titles to systems that do not readily accept a MARC record as input.
All of EBSCO's MARC21 records have an encoding level of five.
EBSCO is committed to ensuring the complete discoverability of its content across search platforms, including enhanced compatibility with a library's discovery layer.
EBSCO provides metadata for many of our databases to all popular discovery services in accordance with our Metadata Sharing Policy. This policy details EBSCO's commitment, as a content provider, to work in a collaborative manner with discovery service vendors and to ensure open interaction between library services.
With this policy, EBSCO strives to encourage openness and transparency within the discovery service market, and provide the information and support to optimise the research experience for libraries of all types, regardless of the discovery service to which the library subscribes.
EBSCO's Policy for Metadata Sharing and Collaboration with Discovery Service Vendors includes:
EBSCO also offers MARC files for each of its proprietary full-text databases, available for load at the beginning of implementation and continuously updated throughout the life of the contract. These files are available free of charge to customers to download through EBSCOadmin, the administrative interface. Once a MARC record has been downloaded, it can be easily loaded into any existing library catalogue and discovery system, available through any ILS. Using the library's discovery system, users can find a particular journal and then seamlessly link to the database.
Furthermore, EBSCO offers its own discovery system, EBSCO Discovery Service (EDS), which is a fully hosted, customisable solution designed to increase use of valuable library assets. EDS supports a single search across all library resources including the library catalogue, full-text databases, electronic journals, abstract/indexing databases, library archival collections and institutional repositories, and commercial and free e-books. EDS also provides Smartlinks and CustomLinks to the full-text owned by the library. All EBSCO databases will be discoverable in EDS seamlessly.
EBSCOadmin allows institutions to personalise the EBSCOhost interface with either traditional or enhanced style branding options. An administrator can brand selected pages with custom text, images and basic HTML. The available branding options facilitate the placement of library logos or names and messages on most EBSCOhost screens. Additionally, please note that the logo or site name in the upper right corner can be coded to connect to the institution's own homepage.
In addition, EBSCO's free Search Box builder tool can be used to design and place an EBSCOhost search box on the site portal. This search box can direct users to the library's EBSCOhost databases, and can include customised text and a branded logo to mimic the search box experience of familiar internet search engines.
The EBSCOhost Advanced Search mode presents several options for limiting and expanding a search, including use of advanced pre and post-search filters.
Pre-search, limiters can be applied from the Advanced Search screen, screen, allowing users to search within specific fields. Via the Advanced Search screen, EBSCO also offers the ability to select special limiters for each database. In other words, one search may be conducted across several databases, with differing parameters placed on each individual resource. As databases may feature limiters unique to their purpose and content, this optimises not only efficiency in searching, but also effectiveness in conducting detailed, proper search queries, in order to retrieve appropriate results.
EBSCOhost also supports the ability to filter results post-search, using a variety of customisable limiters. These are presented as a combination of on-screen check boxes, date sliders and facets, displayed to the left of the Result List. Once selected, the Result List will automatically update to reflect the user's choices.
Facets can also easily be de-selected and modified. As a result, users can refine results without leaving the page and without having to conduct a new query.
Library administrators can easily customise the facets and limiters offered in their EBSCO installation; library administrators can also re-order and set the display to open or close for all facets.
EBSCOhost offers customisable basic and advanced searching supported by Boolean logic, enhanced subject indexing and journal searching to assist users in performing thorough investigations of their research topics. Beginners will find the commands easy to follow, while advanced researchers will have access to many sophisticated options.
A search can begin on either the Basic or Advanced Search screen, both of which offer a clean and intuitive layout, similar to popular search engines encountered across the web. Each search screen contains fields for entering search terms and other search options (limiters, expanders, etc.), presenting different techniques to help focus a query and retrieve information. As a result, users are able to create searches that are as broad or as narrow as needed, and display or save the results in a variety of ways.
The most Basic form of searching is by keyword. From the Basic search screen, users enter their search terms in the Find field and select any optional limiters or expanders under the Search Options link. This includes the ability to apply simple limiters and filters, as well as the choice of Search Modes and Expanders.
The Advanced Search screen provides additional options for limiting and expanding a search, with keyword searching, search history, added filters, and database-specific limiters that offer the necessary functionality to perform highly-refined queries. The library administrator can also choose from the following Advanced Search layouts: Single Find Field and Guided Style. Users have the option of drilling as deeply as they want for searches, while their search experience remains user-friendly and intuitive despite its scope.
Regardless of whether the user prefers a Basic or Advanced search, the search bar will remain in view. On the initial basic search screen, the bar is located in the middle of the page. In Advanced search settings and from the Result List, the search bar moves to the top left of the search screen. Please refer to images below.
On the Basic and Advanced search screens, EBSCOhost also provides toolbar links that allow the user to quickly navigate through the different search screens and features. The toolbar links are available from the search screens and will vary, depending on which databases and features the library administrator enables in EBSCOadmin. In the EBSCOhost interface, Subject and Publication authority file links are displayed on both the Basic and Advanced search screen toolbars, when available.
Through the Basic and Advanced Search, EBSCOhost also supports a variety of search styles, modes, limiters and expanders, as well as present several search aids, including:
EBSCO offers a variety of statistics to help libraries better manage and understand the usage of their resources. These are available to administrators at both the individual library and consortia levels, free of charge. They can be broken down by institution, library type and more, as preferred.
Available stats include Standard Usage Reports and Statistical Usage Analytics, as well as COUNTER reports.
EBSCO will be COUNTER Release 5 compliant by February 2019. COUNTER R4 reports currently include:
Reports are easily obtained online, at any time, via EBSCOadmin (the online administrative module supporting EBSCO solutions).
Peru Ruda
Support manager
Email: pruda@ebsco.com
For additional information on the offer:
https://www.ebsco.com/products/magazine-archives
https://www.ebsco.com/products/digital-archives
For additional product documentation:
https://connect.ebsco.com
The EBSCO Connect support site offers both general EBSCO and product-specific documentation. Available resources include end user and administrator guides, video and PowerPoint tutorials, FAQs, recorded training webinars, trainer guides, and other self-service support resources - all available at no additional charge. The support site is accessible online 24/7 and also features an intuitive, user-friendly interface, which makes site navigation exceedingly simple.
help.digitalresources@jisc.ac.uk
Email: support@ebsco.com
Complimentary training is coordinated by EBSCO's Customer Engagement Services department, which is accountable for worldwide customer training on all EBSCO products and services. The team's goal is to deliver value-added training and direction to help ensure the success of all EBSCO customers. Currently, the team includes more than 40 Engagement Managers who offer world-class training in a variety of delivery methods, all designed to educate users and administrators on the rich functionality of EBSCO products, as well as help all types of organisations to successfully integrate use of these valuable resources into their libraries. EBSCO's training staff has years of library and training experience and are fully trained in all aspects of EBSCO's products.
Training is appropriate for both administrators and end-users. EBSCO's broad range of complimentary training options includes:
In addition, the EBSCO Connect support site offers extensive online training resources - including user guides, tutorials, FAQs, trainer guides and more - at no additional charge to customers.
Peru Ruda
Support manager
Email: pruda@ebsco.com