Login information
http://www.proquest.co.uk/en-UK/catalogs/databases/
Product documentation
Subscription help
help.digitalresources@jisc.ac.uk
Technical support
ProQuest offers a dedicated UK-based Technical Support team. They may be contacted either by email (support@proquest.co.uk), fax (+44 1223 215512) or by an international telephone number +44 1223 271496.
Team members are available for ProQuest support from 8:00 to 18:00 GMT Monday-Friday, but you can submit support requests or questions 24 hours a day via fax and email. Most often, they are able to respond on the same day, depending on the time of day the request is sent.
Web contact: http://www.proquest.co.uk/en-UK/support/contact.shtml
Training materials
http://proquest.libguides.com/hnp/about
User support
Every page has a Contact Us link which takes the user to a form they can submit to the team who work on the database. This includes editorial, marketing and technical contacts and their aim is to respond within three working days.